faq

 

What are the AgoraNet Mail Server Settings?

  • Incoming server: mail.agora-net.com
  • Outgoing server: mail.agora-net.com

What's the difference between IMAP and POP?


IMAP and POP are two popular Internet mail protocols (methods) which enable you to retrieve mail from an e-mail account using software on your local computer such as Netscape Messenger or Microsoft Outlook. IMAP stands for Internet Message Access Protocol; POP stands for Post Office Protocol.

The IMAP protocol allows you to read your mail while it is still on the mail server. This allows you to keep your mail in a central location accessible from any IMAP-configured computer. POP is different in that it downloads your mail to the PC, removing it entirely from the server. This is handy in that you can always read your downloaded mail on the PC, even if the network goes down. However, you won’t be able to read your existing mail if you’re at a different computer.

How do I setup Outlook 2007 for Email?


Step #1 Open up Outlook 2007. Click Next.

Outlook 2007 startup page

Step #2 Choose Yes.

Account configuration page

Step #3 Select Internet E-mail.

Choose email service

Step #4 Check the “Manually configure server settings or additional server types” box

Add new email account page

Step #5 Type your User Information, Set the Server Information: Select IMAP (or POP3 if you prefer to have your messages downloaded to your local computer every time it connects to the mail server). Set the Incoming and Outing servers to mail.agora-net.com and enter your Logon Information (this is the username/password supplied to you by AgoraNet). Click More Settings.

Email settings page

Step #6 Outgoing Server Tab (if you are using mail.agora-net.com as your outgoing server) – Be sure to check my outgoing server (SMTP) requires authentication and select use same settings as my incoming server.

Outgoing Server tab

Step #7 Advanced Tab – Be sure “Use the following type of encrypted connection: (SSL)” is selected for both incoming (993) and outgoing server (465). Click OK.

Email settings - Advanced tab

Step #8 Click Test Account Settings.

Test account settings

Step #9 Click Finish

Finish screen

Step #10 If you already have an existing email account that you want to modify or add a New account. Select Account Settings from Tools menu.

Account settings in the Tools menu

Step #11 To add a new account click "New" and go follow steps #2-#7 above

Select email account

Or to edit an existing account select the account and click Change. Again follow the steps outlined in #2-#7 above.

Important last steps

  1. When connecting to the mail server for the first time, you will be asked to accept a certificate that identifies the AgoraNet mail server. Select the option that allows to accept the certificate permanently. If you do not, you will be prompted to accept the certificate each time you check your e-mail.
  2. Disable anti-virus software and outgoing firewall rules that may be blocking outgoing secure e-mail. Norton Anti-Virus users should de-select the option that scans outgoing e-mail. To send mail to the AgoraNet server, your local machine must be able to connect securely to the outgoing mail server.

How do I setup Outlook 2003 for Email?

If this is your first time opening Outlook 2003 you will need to work through the setup wizard and use screenshots #1 – #8 to answer the wizard questions.

If you already have an email account using Outlook 2003 start with step #9

Step #1 Open up Outlook 2003

Outlook 2003 startup screen

Step #2 Choose Yes

Outlook configuration screen

Step #3 Select IMAP (or POP3 if you prefer to have your messages downloaded to your local computer every time it connects to the mail server).

Choose server type screen

Step #4 Set the Incoming and Outing servers to mail.agora-net.com and enter your Logon Information (this is the username/password supplied to you by AgoraNet).

Email settings screen

Step #5 General Tab – Enter descriptive information about this account.

Email settings, General tab

Step #6 Outgoing Server Tab (if you are using mail.agora-net.com as your outgoing server) Be sure to check  my outgoing server (SMTP) requires authentication and select use same settings as my incoming server. Click Ok.

Outgoing Server tab

Step #7 Advanced Tab – Be sure This server requires an encrypted connection (SSL) is checked for both incoming (993) and outgoing server (465). Click Ok.

Email configuration, Advanced tab

Step #8 Click Finish

outlook2003pic8

Step #9 If you already have an existing email account that you want to modify Select  Accounts from the Tools Menu.

Tools menu dropdown

Step #10 Select the account and click Properties (to modify an existing account) or click Add (to create an additional account).

Choose email account

Step #11 Properties dialog box – Enter descriptive information about the account.

Email configuration, General tab

Step #12 Select the servers tab. Check  My server requires authentication. (If you are editing an existing account make sure the incoming and outgoing servers are set to mail.agora-net.com).

Email configuration, Servers tab

Step #13 Select the Advanced Tab. Check This server requires a secure connection (SSL) under both incoming (993) and outgoing (465) mail.

Email configuration, Advanced tab

Step #14 Hit the OK button. You should now be ready to read your email.

Important last steps

  1. When connecting to the mail server for the first time, you will be asked to accept a certificate that identifies the AgoraNet mail server. Select the option that allows to accept the certificate permanently. If you do not, you will be prompted to accept the certificate each time you check your e-mail.
  2. Disable anti-virus software and outgoing firewall rules that may be blocking outgoing secure e-mail. Norton Anti-Virus users should de-select the option that scans outgoing e-mail. To send mail to the AgoraNet server, your local machine must be able to connect securely to the outgoing mail server.

How do I setup Outlook 2000 for Email?


If this is your first time opening Outlook 2000 you will need to work through the setup wizard and use screenshots #1 – #5 to answer the wizard questions. Then open up Outlook and continue the configuration with steps #6.

If already have an email account using Outlook 2000 start with step #6.

Step #1 Using the Outlook 2000 wizard Type your name next to the  Display Name.

Configuration screen for entering display name

Step #2 Enter you email address next to  E-mail address ( i.e.,  jsmith@domainname.com).

Configuration screen for entering email address

Step #3 Select POP or IMAP from the pull-down, and set the Incoming and Outing servers to mail.agora-net.com

Configuration screen for entering email server names

Step #4 Type in the username supplied to you next to Account name. Then hit the next button.

Configuration screen for entering login information

Step #5 Select your internet connection type. Hit Next.

Internet connection wizard screen

Step #6 If you already have an existing email account using Outlook 2000 that you want to modify Select  Accounts from the Tools Menu.

Tools menu dropdown

Step #7 select the account and click Properties.

Choose email account

Step #8 Properties dialog box.

Email configuration, General tab

Step #9 Select the servers tab. Check My server requires authentication. (If you are editing an existing account make sure the incoming and outgoing servers are set to mail.agora-net.com).

Email configuration, Servers tab

Step #10 Select the Advanced Tab. Check This server requires a secure connection (SSL) under both incoming (993) and outgoing (465) mail.

Email configuration, Advanced tab

Step #11 Hit the OK button. You should now be ready to read your email.

Important last steps

  1. When connecting to the mail server for the first time, you will be asked to accept a certificate that identifies the AgoraNet mail server. Select the option that allows to accept the certificate permanently. If you do not, you will be prompted to accept the certificate each time you check your e-mail.
  2. Disable anti-virus software and outgoing firewall rules that may be blocking outgoing secure e-mail. Norton Anti-Virus users should de-select the option that scans outgoing e-mail. To send mail to the AgoraNet server, your local machine must be able to connect securely to the outgoing mail server.

Do I need to configure anything if I use Squirrel Mail?


The only setting that needs to be modified to use SquirrelMail is to fill in your email address. If you select Options -> Personal Information, the field labeled  Email Address simply needs to be populated.

Squirrelmail Options screen

How do I setup Thunderbird for Email?


Thunderbird (by Mozilla) is a full-featured, open-source mail program that makes emailing safer, faster and easier than ever before with the industry’s best implementations of features such as intelligent spam filters, a built-in spell checker, extension support, and much much more. Find out more about Thunderbird.

Follow these simple instructions starting with step #1. If you already have an email account using Thunderbird and simply need to modify the account start with step #11.

Step #1 Download Thunderbird. Save the file to disk and then open to begin installation. Follow the installation wizard using the default settings.

Step #2 Run Thunderbird once the installation has completed (double click the icon on your desktop).

Step #3 Thunderbird will run the Account Wizard to help you setup your e-mail account.

Step #4 Select E-Mail Account and click Next.

Thunderbird new account setup screen

Step #5 Enter your full name and e-mail address, i.e. John Smith jsmith@domainname.com. Click Next.

Thunderbird identity setup screen

Step #6 Select IMAP for incoming server type. Enter the names of your mail server.
Incoming Server: mail.agora-net.com | Outgoing Server: mail.agora-net.com
Click Next.

Step #7 Enter the username associated with your e-mail account (the first part of your e-mail address), i.e., jsmith. Click Next.

Thunderbird username screen

Step #8 Enter a name for the e-mail account you are creating. This may be a descriptive field. The default is your e-mail address. Click Next.

Thunderbird account name screen

Step #9 Verify that your settings are correct and click Finish.

Confirmation screen

Step #10 Thunderbird will automatically try to connect to the e-mail account that was just created. Since we have a few more options to configure, click cancel when prompted for your password.

Thunderbird password screen

Step #11 From the main Thunderbird window, select the Tools menu and click on Account Settings.

Tools menu dropdown

Step #12 A dialog with your current account settings will be displayed. (Here you can add a new account or edit the current one.)

Thunderbird account settings screen

Step #13 Under your account name, select Server Settings. Make sure that the Use Secure Connection (SSL) option is checked.

Thunderbird server settings screen

Step #14 On the same dialog, select Outgoing Server (SMTP). Make sure the TLS option is checked and that your mail server (mail.agora-net.com) and your user name are correct. Click OK.

Thunderbird outgoing server screen

Step #15 You should now be able to check your mail on the account you just created. Click on Get Mail. from the main Thunderbird interface. A password prompt will appear. Enter your password and click OK to retrieve your e-mail.

Thunderbird password screen

Important last steps

  1. When connecting to the mail server for the first time, you will be asked to accept a certificate that identifies the AgoraNet mail server. Select the option that allows to accept the certificate permanently. If you do not, you will be prompted to accept the certificate each time you check your e-mail.
  2. Disable anti-virus software and outgoing firewall rules that may be blocking outgoing secure e-mail. Norton Anti-Virus users should de-select the option  that scans outgoing e-mail. To send mail to the AgoraNet server, your local machine must be able to connect securely to the outgoing mail server.

Where can I register a domain name?


The InterNIC® web site is a public information resource for Internet users worldwide. It provides information on the domain-name system, the domain-name registration process, and domain-name registrars. Visit: www.internic.net

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